Telecom Expense Consulting

You can’t manage what you can’t measure. That’s particularly true of most companies’ communications networks. Typically long-established, taken for granted, but increasingly complex and often poorly understood, expansions, mergers, site moves, and office consolidations all take a toll. Network Control offers telecom management and consulting, which includes a forensic audit analysis of historic and current telecom related expenses with the focus on recovering past billing errors and identifying strategies for reducing future costs.

As a telecom consulting group, we use the latest technology, carrier-methods and investigative techniques to collect and analyze each billing rate element and every line item. We review multiple years of billing and contracts to establish usage patterns, detect billing anomalies, verify that each service for each facility is accurate, and ensure you are have best-in-class pricing. The end result is a comprehensive set of actionable steps to help you recover monies from your providers due to billing errors, and clear recommendations to reduce ongoing communications expenses.

 

Wireless Audit and Optimization

There’s no more complicated part of your communications network than your wireless and mobile environment. Constantly changing plans, service offerings, and devices create an impossible-to-manage telecom situation, unless you’ve got the experience and tools to handle it. Most mobile service providers and telecom expense consultants offer “telecom audits” with the promise of optimizing your network, services, and expenses. But they don’t give you the detailed, accurate guidance you need to truly get ahead of the game.

Network Control goes deeper. As telecommunication consultants, we collect and analyze each billing rate element and every line item. We review multiple years of billing and contracts to establish usage patterns, detect billing anomalies, verify that each service for each facility is accurate, and ensure you have best-in-class pricing as well as the service levels and range of available devices your business needs to be efficient and effective.

 

Inventory Consulting

Knowing what devices and services you’ve got in your telecommunications network is critical to your business, but nearly impossible to accomplish without telecom consultancy services. Thanks to the complications of the technology—and especially the service providers’ terminology—there can be more than 85 inventory fields/tables for a single billing number! That’s where our consultancy services come in., we will analyze and develop detailed expense information for your entire network—data that meets your needs, not the requirements of the TEM vendor.

Using our proprietary TemNet® software application, we have as many as 115 inventory definition data elements that can be associated with a single service. That enables us to not only ensure accuracy of tracking, but of spot-on reporting. That means you can be sure that what you read in your Network Control telecommunication consulting reports reflects what’s really happening in your environment.

 

Policy Development

A solid communications policy not only simplifies employee usage of your complex and ever-changing voice and data environment and improves internal customer satisfaction, but more importantly, it minimizes your risk from internal or external threats to the organization. The development and maintenance of a workable and comprehensive policy is critical to any organization.

If you have an internal policy document, our telecom consulting team will review it for you and provide a detailed critique based on our knowledge of industry best practices, as well as your specific goals. We’ll help you make a weak document strong, and a strong one even better.

You don’t have a voice and data policy in place? Network Control will develop a communications policy template that is parallel with your internal business needs and industry best practices.