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Our team knows its stuff and we want to share what we're thinking with you.

Between technology, regulatory, legal, and market changes and your business’s evolving needs, it’s hard to stay ahead of the latest information.

Our team is constantly scanning the horizon for those “gotchas” as well as opportunities to get out ahead of the curve. Here we share news, views and important market issues as they happen. This page is updated regularly, so check back often.

July 19, 2022

Annoying Expedite Fees & How to Deal with Them

By Tanya Seda In today’s day and age, we have seen the most outlandish expedite fees by certain carriers all the way to standard expedite fees […]
June 14, 2022

The Importance of the Move, Add, Change, and Disconnect (MACD) Process

The MACD process these days seems to be swept under the rug by many enterprise companies. With new software tools exploding on the market, folks tend […]
May 16, 2022

Communication Lifecycle Management

By Tanya Seda If you are in IT, Sourcing, or Finance or your work involves bill payment systems in any way, you likely could benefit from […]
May 2, 2022

The Importance of Cloud Services Audit and Governance

By Tanya Seda In today’s technology world, successful IT transformation requires a clear understanding of not just the desired endpoint, but also the starting point. A […]
February 21, 2022

Nothing’s Easy: Decommissioning Challenges for The sunsetting of P.O.T.S.

By Tanya Seda, Chief Strategy Officer As we have written over the past few months, some telecom carriers have announced that over the course of the […]
January 10, 2022

A New Year: The Right Time to Get your Communications Spend in Order

By Tanya Seda, Chief Strategy Officer All enterprises today are looking for ways to manage expenses for their communications technology. Many utilize Technology Expense Management (TEM) […]
November 30, 2021

Yes Virginia, P.O.T.S. is Still Going Away!

By Tanya Seda, Chief Strategy Officer As I mentioned in a recent blog, the days are numbered for enterprises with POTS infrastructure. Carriers have already mapped […]
November 1, 2021

Yes, It’s Time to Replace Your Old P.O.T.S.

By Tanya Seda, Chief Strategy Officer Your P.O.T.S., once so shiny, new and useful, are finally at the end of their useful life. They’ve served you […]
October 6, 2021

It’s Not Just About the Technology: Why Managed Telecom Expense Management Makes Sense

By Tanya Seda First, Some History Over twenty-five years ago enterprises started to dedicate resources to this “thing” called Telecom Expense Management (TEM). It was focused […]