While conducting an audit doesn’t exactly scream ‘fun,’ when it comes to a telecom audit, the information can be extremely valuable, helping your company lower unnecessary spend and improve profitability. Conducting a thorough audit can be burdensome – hunting for errors, reviewing hundreds of documents, tracking down underused or unused lines and devices.
Due to the intricate nature of performing an effective telecom audit, it’s best to employ a company that specializes in the field to help maximize your results and ensure all the right boxes are checked off. To ensure you’re not disappointed with the outcome of your telecommunications audit and that all your expectations are met, here are 4 areas to focus on.
Where many companies and providers fall short is focusing purely on short-term results. This is likely because they are trying to deliver a high level of cost-savings upfront, especially if it’s a newly established partnership. While everyone likes seeing a big number, there needs to be an emphasis placed on identifying the source of these inefficiencies. When errors aren’t properly addressed, the underlying causes will continue to occur, eventually reducing your initial cost savings.
It’s incredibly important to shift your mentality here. By adopting a more forward-thinking mindset, you can implement strategies that’ll eliminate errors from persisting, boost overall efficiency. In addition to putting your attention on telecom costs, your strategy should incorporate areas like inventory management, procurement, usage, policy setting, and service efficiency.
You want to work with a telecom consultant that is truly independent from telecom carriers. The reason for this is some firms are purely interested in drumming up new business because they are receiving commission from carriers for driving new clients to them. When there’s a lack of transparency and attention isn’t focused on the right areas, you may not be aligned with a service that will produce efficient and effective results.
When working off a self-funded model, it truly lacks effectiveness, as this model needs errors to surface in order to produce cost savings. When the focus of the audit is purely on how much savings it can produce, it leaves the door open for details to slip through the cracks. This needs to be accompanied by a broader focus on all the details surrounding the audit, identifying the root causes of errors and seeking to address those issues in a long-term capacity.
In order to have a successful audit, you need to partner with a service that fully understands the complexities of the telecommunications space. That also means having a firm grasp on the quickly evolving telecom environment and placing an emphasis on how it will impact the future. You don’t want to be exposed to outdated technology, as it can negatively affect your procedures and level of compliance with standards and regulations. You never want to find yourself locked into a contract that’s providing outdated services.
In order to have a successful telecom audit, you must align with a service that can address the above areas. By doing so, you’ll not only garner significant cost savings, but you’ll maximize the effectiveness and efficiency of your telecom operations.