10 Reasons To Outsource Wireless Expense Management

Different telecom audit companies, are deciding whether to outsource wireless expense management or telecom expense management, for that matter used to be a tough decision for many businesses in the past. But now, in the face of increasingly complicated and diversified mobile communication platforms, outsourcing wireless expense management is increasingly becoming a no brainer. A myriad of reasons exists for going with an outsourced option for wireless management solutions. Here are ten.

Your Company Is Like A Family

Just like each member of a family is unique, with their own personalities, preferences, likes and dislikes, each employee in the company who is given a wireless solution will have their personal preferences for the type of technology and platform they prefer to use while conducting business.

A wireless expense management company can keep track of preferences for each employee, maximizing savings for bulk plans, mitigating preferences that are a little too unique, and ensuring each wireless solution is the best fit for each employee.

Wasting Valuable IT Resources

IT is expensive. The cost to hire, train, and retain an IT department employee can add up quickly. The last thing you want to do as a manager is waste that valuable IT resource on a task such as wireless expense management. While WEM is essential, it takes up a lot of time and energy which could otherwise be applied to the skill set that each IT employee knows best.

Getting The Best Deal

A wireless expense management provider will be the best source to turn to for the best deals going on the market. They will serve as the first advocate for your company when obtaining new contracts or modifying the terms of existing ones.

This way you and your company can spend more time focusing on what your product or service is and how to maximize its efficiency, while your WEM can concentrate on the best deals in wireless technology for you.

Complicated Web Of Devices

WEM is not just about mobile phones. It requires the management of any device that uses mobile technology to include laptops, tablets, smartphones, and smart appliances/devices. That means keeping track of all of these wireless components is literally a full time job. A WEM will ensure that no detail is missed and that all devices are accurately inventoried, replaced when necessary, and upgraded when appropriate.

Staying On Top Of Ever-Changing Market

The mobile communications landscape is an ever-changing one. It is never static, and always progressing towards the latest and greatest in capability. A wireless expense management provider can stay on top of all different devices, platforms, and technology available and coordinate a management plan that is most appropriate for the successful communication of your company.

It Will Save You Money

Wireless expense management can be more costly than it needs to be when handled in house. The added time it takes to sort out all of the intricacies, plus the inefficiency in device maintenance, plus the time it takes to deal with employee requests and issues can make WEM very expensive.

Outsourcing an expense management company can significantly simplify the process, saving you money that would have otherwise been wasted in mismanagement.

It Will Save You Time

Likewise, as it saves you money WEM will also save you time, time that may have been wasted trying to keep up with a quickly evolving wireless landscape and responding to employees wants and needs in light of that changing landscape.

A Single Point Of Contact

WEMs provide a single point of contact that you and anyone else can turn to for all questions, issues, requests, and complaints. No more trying to figure out who in the company is responsible for what aspect of the wireless expenses. Instead, that single point of contact can be the one who provides you with all of the information you need regarding vendors, agreements, contracts, invoices, and inventory.

Their Focus Is You

Wireless Expense Management vendors don’t do anything else but mobile communications. Therefore they are by far more qualified and experienced than most internal company management solutions. WEMs provide full transparency into the operations of wireless expense management. They won’t be distracted by other hats they may be wearing, because there are no other hats. While, an employee in your business who is tasked with WEM roles, may have other hats to wear in addition to wireless expense management.

Happy Employees Are Productive Employees

A WEM provider can custom tailor solutions in a cost effective way based on the needs and preferences of your employees. Having a WEM to turn to for turnkey solutions significantly reduces potential frustration employees may experience jumping through internal WEM hoops. Happier employees that feel their needs are being attended to proactively, tend to be more efficient and more productive with their time. This increased productivity will save you money, time, and increase profit potential.