Telecom Expense Consulting
You can’t manage what you can’t measure. That’s particularly true of most companies’ communications networks. Typically long-established, taken for granted, but increasingly complex and often poorly understood, expansions, mergers, site moves, and office consolidations all take a toll. To get your arms around cost and inventory, not to mention identify opportunities for savings, Network Control offers a forensic audit analysis of historic and current telecom related expenses with the focus on recovering past billing errors and identifying strategies for reducing future costs.

We use the latest technology, carrier-methods and investigative techniques to collect and analyze each billing rate element and every line item. We review multiple years of billing and contracts to establish usage patterns, detect billing anomalies, verify that each service for each facility is accurate, and ensure you are have best-in-class pricing. The end result is a comprehensive set of actionable steps to help you recover monies from your providers due to billing errors, and clear recommendations to reduce ongoing communications expenses.

 

Wireless Audit and Optimization
There’s no more complicated part of your communications network than your wireless and mobile environment. Constantly changing plans, service offerings, and devices create an impossible-to-manage situation, unless you’ve got the experience and tools to handle it. Most wireless services providers and independent consultants offer “audits” with the promise of optimizing your network, services, and costs. But they don’t give you the detailed, accurate guidance you need to truly get ahead of the game.

Network Control goes deeper. We offer a forensic audit analysis of historic and current wireless and mobile expenses with the focus on recovering past billing errors and identifying strategies for reducing future costs. We collect and analyze each billing rate element and every line item. We review multiple years of billing and contracts to establish usage patterns, detect billing anomalies, verify that each service for each facility is accurate, and ensure you have best-in-class pricing as well as the service levels and range of available devices your business needs to be efficient and effective.

 

Inventory Consulting
Knowing what devices and services you’ve got in your communications network is critical to your business, but nearly impossible to accomplish on your own. Thanks to the complexities of the technology—and especially the service providers’ terminology—there can be more than 85 inventory fields/tables for a single billing number! That’s where we come in. We will analyze and develop detailed expense information for your entire network—data that meets your needs, not the requirements of the TEM vendor.

Using our proprietary TemNet® software application, we have as many as 115 inventory definition data elements that can be associated with a single service. That enables us to not only ensure accuracy of tracking, but of spot-on reporting. That means you can be sure that what you read in your Network Control expense management reports reflects what’s really happening in your environment.

 

Policy Development
A solid communications policy not only simplifies employee usage of your complex and ever-changing voice and data environment and improves internal customer satisfaction, but more importantly, it minimizes your risk from internal or external threats to the organization. The development and maintenance of a workable and comprehensive policy is critical to any organization.

If you have an internal policy document, we will review it for you and provide a detailed critique based on our knowledge of industry best practices, as well as your specific goals. We’ll help you make a weak document strong, and a strong one even better.

You don’t have a voice and data policy in place? Network Control will develop a communications policy template that is parallel with your internal business needs and industry best practices.