About

Our customers state that Network Control is the premier U.S. Based Telecommunications Outsourcing Company in the industry and we’ll take their word for it.

We serve all industries, from start-ups to Global Fortune 100. With over fourteen years of expertise in service industries we have an immense understanding of IT services, carriers billing and capabilities, how to navigate the myriad of corporate layers and can make things happen much faster than end-users can.

Our highly trained team of  Telecom Support Analysts are dedicated to your success. Our people are subject matter experts in the following areas:

  • Wireless – Phones, Rate Plans, Carrier Capabilities
  • Wireline – Voice & Data, Vendors strengths and weaknesses
  • Contracts - Best in class Rates, Terms and Conditions
  • Employee  Asset Services – Conference Calling, DSL, e-Fax, Wireless Plans etc.

Each customer is assigned a dedicated Account Manager to manage your company’s services overall account, providing a conduit between Network Controls Operations teams, Contracts Group and external Vendors. Additionally, each client is assigned one or more dedicated Voice & Data Analysts, Wireless & Conference Calling Billing Specialist and finally, dedicated Wireless Ordering & Help Desk personnel. The days of  “Call Centers” , long hold times, and Voice Response Unit prompts is not found at Network Control – you reach people there to give you the support you deserve in today’s Marketplace.

Established

  • March 1997

Ownership

  • Private

Headquarters

  • Waverly, Iowa

Field Offices

  • Walnut Creek, CA
  • St. Paul, MN
  • Houston, TX